Terms and Conditions

Last updated: October 23, 2024

1. Introduction

Welcome to Muhaini Cleaning. These Terms and Conditions ("Terms") govern your access to and use of our website, located at https://muhainicleaning.com.au/ (the "Site"), and any related services provided by Muhaini Cleaning.

By accessing or using the Site, you ("you" or "user") agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site.

2. Services

Muhaini Cleaning provides professional cleaning services ("Services") as described on the Site. The specific details of the Services, including pricing and service areas, may be found on the Site or discussed with you directly.

3. Bookings and Payments

  1. Bookings can be made through the Site, by email, or by phone.
  2. You agree to provide accurate and complete information when making a booking.
  3. Payment for Services is due as agreed upon with Muhaini Cleaning, which may be before, during, or after the service is provided.
  4. Muhaini Cleaning reserves the right to change its pricing and payment policies at any time.

4. Cancellations and Rescheduling

  1. Cancellations or rescheduling of bookings must be made within a reasonable timeframe, as agreed upon with Muhaini Cleaning.
  2. Failure to cancel or reschedule within the agreed timeframe may result in a cancellation fee.

5. Your Responsibilities

  1. You are responsible for providing a safe and accessible working environment for Muhaini Cleaning staff.
  2. You are responsible for informing Muhaini Cleaning of any special cleaning requirements or potential hazards.
  3. You are responsible for securing any valuables or fragile items before the cleaning service.

6. Muhaini Cleaning's Responsibilities

  1. Muhaini Cleaning will provide the Services with reasonable care and skill.
  2. Muhaini Cleaning will use appropriate cleaning products and equipment.
  3. Muhaini Cleaning will respect your privacy and confidentiality.

7. Liability

  1. Muhaini Cleaning is not liable for any damage caused by your failure to comply with these Terms.
  2. Muhaini Cleaning is not liable for any pre-existing damage to your property.
  3. To the maximum extent permitted by law, Muhaini Cleaning's liability for any loss or damage arising out of or in connection with the Services is limited to the cost of the Services.

8. Intellectual Property

The Site and its original content, features, and functionality are owned by Muhaini Cleaning and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights   laws.

9. Termination

Muhaini Cleaning may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you.   All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including,   without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

 

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

 

11. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be settled amicably through mutual discussion. If the dispute cannot be settled amicably, it shall be submitted to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

Muhaini Cleaning reserves the right to modify these Terms at any time. The updated version will be indicated by an updated "Last updated" date and the updated Terms will be effective as soon as it is accessible. You are responsible for reviewing these Terms periodically.

13. Contact Us

If you have any questions about these Terms, please contact us at sales@muhainicleaning.com.au